User Researcher experienced in conducting research in sensitive contexts to explore the design and evaluation of novel (creative AI) technology to support the mental wellbeing of users.
User Led Researcher // Insights
2021 - Present
Working as part of the R&D team exploring future possibilities and the user experience.
PhD // University of Dundee
Investigated the design and use of computationally creative systems to support bereaved people.
Research design and implementation: Selected best methods to answer research questions in appropriate timelines.
Exploratory research: Conducted an extensive literature review to provide a solid base to build from. Conducted a series of interview studies to explore stakeholder receptiveness (end user and expert).
Evaluative research: Conducted a series of user evaluation studies of a web app through an online survey, and an iOS app through interviews and psychological scale.
Communicate findings: Presented and published papers at the leading computational creativity conference, with more submitted to academic journals.
Industry Collaboration: Connected with industry contacts at conferences to collaborate on live UX studies for a California based AI start-up.
User Researcher & Lead Developer // Uni2Choose
2016 - 2016
Contribution: Liaised with client weekly to elicit requirements, researched, designed and implemented requirements into a web application that collected and stored information on all university and some college courses offered through the UK and implemented a personality test, and a quiz to help students who are uncertain what they want to study at university see what they may be interested in.
Cognitive load testing
PhD, Human-computer interaction // University of Dundee
2016 - 2020
Thesis Title: Continued Bonds: Towards the design of computationally creative bereavement support
MSc, Information Technology // University of Aberdeen
Degree Classification: Commendation
Courses: Databases and Big Data, Enterprise Computing and Business, HCI, Information Security, Systems Analysis and Design, Web and Advanced Web Development, Web Technology
MA, Archaeology and History // Univresity of Aberdeen
2012 - 2015
Degree Classification: Upper Second-Class Honours (2:1)
Focus: National and Personal identity and narrative, the ethical considerations of artefacts and human remains, and globalisation
Ruby (on rails)